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favorite this post Customer Service for NOBL Wheels (Chilliwack) hide this posting unhide

compensation: $14.00 to $17.00 /hour
employment type: full-time

NOBL Wheels is a 5+ year old company that specializes in carbon rims and wheelsets for high end bikes. We are looking for a customer service person who has experience and is passionate about the cycling industry.

Successful Applicants:

- Will include details about their cycling background in the resume or cover letter

Location:

- Monday-Friday 8-4:30 at our new shop in Chilliwack, BC (Close to Vedder Mountain)

Primary Responsibilities:

- Respond to customers via phone and e-mail quickly, efficiently and professionally.
- Warranty support and troubleshooting
- Discuss the riders situation and recommend the best product to suit their unique needs
- Process Orders

Ideal Candidates:

- Excellent verbal and written communication is key for this position.
- Must be passionate and very knowledgeable about bikes. Our customers ride $5,000-$10,000+ bikes so you will be expected to be able to geek-out on bikes with them.
- Are highly organized and self motivated
- Have experience working in the cycling industry
- Are versatile and happy to help in other areas of the business as required
- Have experience closing sales

Job Type: Full-time ideal, will consider part-time for the right candidate.

Experience:

Cycling: 3 years (Required)
Sales: 1 year (Preferred)
Language: English (Required)
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6716911336

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